All Systems Operational

About This Site

This page provides the up-to-date status for the GiveGab Platform and Giving Day Platform as well as relied upon services used to provide GiveGab products.

For GiveGab Enterprise (previously Kimbia Platform), see: http://enterprise.givegabstatus.io

GiveGab Platform   Operational
90 days ago
100.0 % uptime
Today
GiveGab API   Operational
90 days ago
100.0 % uptime
Today
GiveGab Giving Day Platform   Operational
Kimbia Giving Day Manager   Operational
Kimbia Admin Panel   Operational
Kimbia Donation Processing   Operational
Heroku   Operational
Fastly API   Operational
Intercom Intercom web application   Operational
Intercom Medium message delivery   Operational
Mandrill Mandrill Global   Operational
Stripe API   Operational
Stripe JS   Operational
Stripe Webhooks   Operational
AWS ec2-us-east-1   Operational
DNSimple Name Servers   Operational
AWS s3-us-standard   Operational
Redis Labs AWS/us-east.mz.1   Operational
Redis Labs GCE/us-central1-1-1   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2018

No incidents reported today.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Completed - The scheduled maintenance has been completed.
Apr 20, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 00:00 EDT
Scheduled - Planned maintenance has been scheduled for our Kimbia Giving Day Platform, between 12 AM - 2 AM ET on Friday, April 20, 2018.

Some underlying services will be unavailable for approximately 15 minutes during this timeframe, including:
Giving Day Event Manager
Custom Giving Day Sites
Leaderboards

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Why are we performing this maintenance?
One of our downstream providers (Linode) has assigned us scheduled maintenance windows starting April 28th through May 11th, 2018. This maintenance requires our servers to be rebooted. In order to avoid key giving events that are occuring the weeks between April 22nd and May 5th, 2018, we are proactively moving this maintenance up to Friday April 20th, 2018.

We are performing this maintenance during off hours to minimize impact. We will be communicating directly with our partners that have live giving events around this date and time.

Please contact support@givegab.com if you have any further questions.
Apr 18, 13:39 EDT
Apr 19, 2018
Resolved - This incident has been resolved.
Apr 19, 14:13 EDT
Identified - We are working with our 3rd party email platform provider to restore email sending capability for GiveGab and some of our Giving Day applications. In the meantime, we are queueing up email requests to be sent out once our provider is back online.

We will keep you posted!
Apr 19, 13:37 EDT
Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.